Testimonials
Jane's practical approach, enthusiastic character and infectious positive attitude is reflected in comments from previous employers, employees and clients:
EMPLOYERS
E. Gilbert Rapley was Director of Customer Services at Telewest Communications when Jane joined as Customer Service Manager. Gil is now Vice President - Operations, Cox Communications, California , US. This is an extract from a reference Gil provided to Jane.
" ...your ability to calmly move the organisation to a new place through your leadership and interpersonal talents, and your ability to always perform with energy and enthusiasm."
Scott Henricks was Operations Director of 7C Limited and appointed Jane to the role of Site Director in 2001. Scott is now General Manager Direct Banking at the Commonwealth Bank of Australia . The comments below are extracted from the summary of her performance appraisal.
"Jane is absolutely committed to her team, to resolving critical business issues, to servicing clients and in helping to build the business. She has a personality that engenders trust and empowerment in people, is willing to tackle the tough issues and has built confidence with our client base"
Asif Hamid, CEO at Arvato Services (part of the Bertlesmann Group) in Liverpool appointed Jane to project manage the start up of a key account. He comments:
"Jane was employed to launch a 150 seat outbound campaign, and demonstrated a commitment and passion for people and quality"
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EMPLOYEES
Alastair Glass is Executive Manager, Sales and Business Development at the Commonwealth Bank of Australia . Alastair was a direct report of Jane and Operations Manager at 7C (acquired by Vertex). When Jane moved from the business to a new role, Alastair commented:
".I have enjoyed working for you more than I have enjoyed working for anyone else, and certainly learnt a whole load of things from you that I haven't previously been exposed to...we shall continue to make sure our people come first in all we do, as I know you would have done"